For all complaints except food borne illness/food poisoning, the Environmental Management Department utilizes Sacramento County 311 Connect at 916-875-4311 or 311.
Hours for the Information Center are Monday through Friday, 7:00 a.m. to 5:30 p.m., or you may report your concern on-line.
All food borne illness/food poisoning complaints should be called in at 916-875-8440.
Mail should be directed to:
Environmental Management Department
11080 White Rock Rd., Suite 200
Rancho Cordova, CA 95670
All complaints are handled in strict confidence for the protection of the complainant. Please be prepared to give us the specific nature of the complaint, where it occurred (e.g., name and address of business), when it occurred, and who was involved. You must also be prepared to leave your name and phone number in case additional information is needed to properly investigate the complaint and to provide you with a response.