For most complaints and reports of violations, the Sacramento County
Environmental Management Department utilizes Sacramento County 311
Connect.
Customer service representatives are available at 916-875-4311 or
311 or you can report a complaint
on-line. The knowledgeable service representatives at the
Information Center will make sure your complaint or concern is routed to the
correct County department or division in a timely manner.
Please note: Due to the time-sensitive nature of food borne
illness investigations, EMD asks that you report any suspected case of
food borne illness or food poisoning directly to this office by calling
916-875-8440 during normal business hours, 8:00 a.m. - 5:00 p.m. Monday
through Friday. Our front desk personnel will complete a foodborne
illness questionnaire over the phone. The questionnaire includes
several questions about the date and time of the food consumed, food consumed by
people who you dined with, as well as symptoms and medical treatment/testing you
may have received.
This information from the questionnaire helps the program specialists
identify the potential problem areas when they conduct the foodborne illness
investigation.
You may also report a Complaint or Violation in writing to:
County of
Sacramento
Environmental Management
Department
10590 Armstrong Ave.
Mather,
CA 95655-4153
